Privacy Policy

1. Introduction

BridgePointCrest ("us", "we", or "our") takes your privacy seriously. This Privacy Policy outlines our practices regarding the collection, usage, disclosure, and protection of your information when you visit our website bridgepointcrest.sbs or use our yacht charter services.

Consenting to our services implies agreement with the data handling practices detailed in this policy. Our policy adheres to privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy legislation in Canada.

2. Information We Collect

2.1 Personal Information

We collect personally identifiable information that you willingly submit to us when you:

• Reserve a yacht
• Reach out to us via our website or by phone
• Sign up for our newsletter
• Complete forms on our website
• Engage in our surveys or promotional activities

Such information can encompass:

• Your name and contact details (email, phone number, and address)
• Financial details (handled securely by third-party providers)
• Your yacht charter preferences and specifications
• Emergency contact details
• Information on dietary needs or health-related details (if you choose to provide them)

2.2 Information Collected Automatically

When you access our website, certain details about your device and your activity are gathered automatically:

• IP address and geographical data
• Type and version of browser
• Pages you visit and duration of the site visit
• Source websites
• Details of your device (model, screen size, etc.)

2.3 Cookies and Other Similar Technologies

We employ cookies and related technologies to enhance your browsing experience on our site. They help us with the following:

• Storing your site preferences
• Evaluating website performance and use
• Delivering content tailored to you
• Refining our services

Your preferences regarding cookies can be managed through your browser settings or our cookie consent tool.

3. Usage of Your Data

Our reasons for using the information we gather include:

• Provision of Services: To offer yacht charter services, handle your reservations, and communicate regarding your bookings
• Client Service: To cater to your requests and offer support
• Handling Payments: To carry out payment transactions and address billing matters
• Security: To guarantee the safety of our services and counteract fraudulent activities
• Promotional Activities: To send you marketing material and updates, provided you've agreed
• Enhancing our Website: To assess user patterns and better our website's functionality
• Regulatory Adherence: To comply with the law and regulatory demands

4. Disclosure and Sharing of Information

We firmly do not sell, exchange, or lease out your personal details to unrelated parties. We might share your data in the circumstances outlined below:

4.1 Vendors

Information may be provided to dependable third-party vendors that support us with: payment processing; website hosting and upkeep; email distribution; data analysis and performance monitoring; customer service tasks.

4.2 Legal Obligations

We may release your data in accordance with legal obligations or during legal processes, including court summonses, emergencies, or to scrutinize possible fraudulent or illegal undertakings.

4.3 Business Reorganization

In the situation of corporate restructuring such as mergers, acquisitions, or asset sales, your data could be part of the assets transferred.

5. Protecting Your Data

We apply suitable technical and organizational safeguards to secure your personal data against illegitimate or unauthorized access, alteration, public disclosure, or destruction. Protective measures involve encryption, safeguarded servers, access limitations, regular assessments, and workforce training.

Despite our efforts, no method of data transmission or storage on the internet is completely secure. We are unable to promise the absolute security of your personal details.

6. Data Retention

We keep your personal information only for the time needed to fulfill the purposes it was collected for or as mandated by law. Generally, retention periods are:

• Yacht reservation records: 7 years for tax/legal reasons
• Marketing interactions: until you choose to opt out or delete them
• Web analytics data: 26-month period
• Customer support history: 3 years from the last interaction

7. Your Rights and Choices

You are entitled to rights such as data access, correction, deletion (as permitted by law), portability, marketing opt-out, and cookie management. To act on these rights, please reach out to us using the contact details provided below.

8. Third-Party Services

8.1 Google Analytics

To understand site usage, we utilize Google Analytics. Opting out is possible via the Google Analytics Opt-out Add-on.

8.2 Social Media Widgets

Our site can link to social platforms that operate under their own privacy policies.

8.3 Payment Processing Companies

Third-party payment processors handle our transactions, ensuring compliance with PCI DSS.

9. International Information Transfers

We may process your data in countries other than Monaco, using adequate protections as outlined by applicable privacy laws.

10. Privacy of Minors

We do not purposefully gather personal data from children under the age of 13. If you suspect that a minor has provided us with personal information, we urge you to contact us promptly.

11. Changes to Our Privacy Policy

From time to time, we may modify our Privacy Policy to reflect changes in our practices or legal obligations. We will inform you of updates by publishing the revised policy, emailing registered users, or posting a notification on our site. Continuing to use our services following such changes means that you understand and agree to the revised policy.

12. Contact Details

For any inquiries or concerns regarding our Privacy Policy or data practices, kindly contact us:

13. Compliance with Google Ads User Consent Policy

We adhere to the Google Ads user consent policies. Adjustments to cookie/tracking preferences can be made at any point via our cookie settings.